Wool Return Scheme

Our wool return scheme allows you to return the wool liners from your delivery to us, free of charge, and receive a voucher to use at our workshops!

We can then reuse your wool liners in another box, helping to reduce our consumption and save the environment.

It’s easy to return your wool – just follow these 3 simple steps…

  1. Pop your sheets of wool in the Freepost mailing bag included in your box.
  2. Write your email address on the card included in your box, and pop that in the mailing bag too.
  3. Seal it all up and take the bag to your nearest Post Office. We’ll email you when your package reaches us!

Please only send us wool that is in a good, reusable condition, and put a maximum of 2 sheets in each mailing bag. Please don’t send us your ice packs, either reuse them yourself or dispose of them responsibly according to the instructions printed on them.

We are only able to accept packages of a certain weight, so please ensure that no more than 2 wool liners (and no ice packs) are included in each mailing bag so they reach us without issue.

Upon receipt of your package, we’ll email you a confirmation so you know the package has been received, and the returned wool tallied. Please ensure your email address is clearly written on the included card so we can contact you in accordance with our Privacy Policy.

Please note wool is tallied per email address, so please ensure you write the same one each time. If customers have returned equal amounts of wool, the customer with the highest total spend will receive the gift card. The gift card will have a monetary value of £50 and can be spent online to buy pies at www.brocklebys.co.uk only.

Please allow 14 days from the day you send your package to receive your voucher code, and please contact us if you have not received it after this time. Brockleby’s reserves the right to alter or withdraw this offer at its discretion and without notice.