Delivery & Returns

We’re continuing to dispatch orders as normal throughout the coronavirus pandemic.
The vast majority of orders are being dispatched on time, but there may be small delays during very busy periods.

We send our pies frozen in insulated boxes with ice packs to keep everything cold in transit. Our deliveries are handled by APC Overnight, the UK’s largest independent delivery network. We send all of our parcels on a trackable next-day service to ensure your pies reach you in perfect condition.

APC Overnight will text or email you on the day of delivery so you know when to expect them. You don’t need to be in to accept the parcel however – the courier will leave your pies in a safe place if there’s no answer.

We typically dispatch pies the day following your order, assuming it is placed from Sunday – Wednesday. Pies ordered from Thursday – Saturday will be dispatched the following Monday. We’ll send you an email with your parcel tracking number as soon as your pies leave our bakery.

Our delivery charges are as follows:

  • Orders up to £29.99 – £9.95 delivery
  • Orders between £30 and £74.99 – £5.95 delivery
  • Orders £75 and over – FREE delivery

Regrettably, we are unable to deliver to the postcodes shown in the dropdown below.

Excluded Postcodes

AB30, AB33, AB34, AB35, AB36, AB37, AB38, AB42, AB43, AB44, AB45, AB53, AB54, AB55, AB56, BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT29, DD8, DD9, GY10, GY9, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM86, IM87, IM9, IM99, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

As our products are perishable, returns are not accepted as a matter of course. In the unlikely event that you experience an issue with your order or your delivery, please contact us and we’ll do all we can to put it right.