Delivery & Returns

The vast majority of orders are being dispatched on time, but there may be small delays during very busy periods.

PieDrop Deliveries

If you live in an area where we offer a FREE PieDrop delivery service, after placing your order, your local PieDropper will be in touch to arrange delivery.

Mail Order Deliveries

We send our pies frozen in insulated boxes with ice packs to keep everything cold in transit. Our deliveries are handled by DPD whose award winning PREDICT 1 hour time slot ensures you don’t need to wait in all day. DPD will leave your parcels in a safe place if there is no one home to take delivery. 

Why not download DPD’s App and save your delivery preferences so that the delivery driver knows your preferred safe place location automatically.

We typically dispatch pies the day following your order, assuming it is placed from Sunday – Wednesday. Pies ordered from Friday – Saturday will be dispatched the following Monday. We’ll send you an email with your parcel tracking number as soon as your pies leave our bakery.

Our delivery charges are as follows:

  • Orders up to £49.99 – £5.95 delivery
  • Orders £50 and over – FREE delivery
    (All orders that include a cheese, pickle & pie hamper do not qualify for free delivery)

Regrettably, we are unable to deliver to the postcodes shown in the dropdown below.

Excluded Postcodes

AB30, AB33, AB34, AB35, AB36, AB37, AB38, AB42, AB43, AB44, AB45, AB53, AB54, AB55, AB56, BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT29, DD8, DD9, GY10, GY9, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM86, IM87, IM9, IM99, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW5, KW6, KW7, KW8, KW9, PA20, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

As our products are perishable, returns are not accepted as a matter of course. In the unlikely event that you experience an issue with your order or your delivery, please contact us and we’ll do all we can to put it right.